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Frequently Asked Questions
Ramada by Wyndham Itahari is centrally located in Itahari, Sunsari, Nepal, offering convenient access to major business hubs, highways, shopping areas, and nearby destinations including Dharan and Biratnagar.
The hotel is located within a short driving distance from Itahari Bus Park, making it easily accessible for domestic and regional travelers.
Guests can explore Dharan, Koshi Tappu Wildlife Reserve, local shopping areas, cultural sites, business centers, and nearby hill destinations.
Yes. The hotel is designed for both leisure and business travelers, offering high-speed Wi-Fi, meeting facilities, event spaces, and premium hospitality services.
Absolutely. The hotel offers spacious rooms, dining options, recreational facilities, and services suitable for families and group travelers.
Yes. Airport transfers can be arranged upon request, subject to availability and applicable charges
Standard check-in and check-out timings are provided during reservation confirmation. Early check-in and late check-out may be available upon request.
Yes, subject to room availability and applicable policies.
Yes. Ramada by Wyndham Itahari is part of the globally recognized Wyndham Hotels & Resorts brand.
Yes. Complimentary parking facilities are available for hotel guests and event attendees.
Yes. Complimentary high-speed Wi-Fi is available across guest rooms, restaurants, event spaces, and public areas.
The hotel strives to provide accessible facilities and guest assistance for differently abled travelers.
Our team communicates in English, Nepali, and Hindi to assist local and international guests.
Yes. Front desk and guest assistance services are available 24 hours a day.
Smoking is only permitted in designated smoking areas and selected room categories.
The hotel offers a selection of elegantly designed rooms and suites tailored for business travelers, families, and leisure guests.
Rooms feature premium bedding, Wi-Fi, smart television, minibar, tea/coffee facilities, work desk, in-room safe, and luxury bath amenities.
Selected packages include complimentary breakfast. Guests are advised to review package details during booking.
Yes. Extra beds can be arranged upon request at an additional charge.
Interconnected rooms may be available subject to availability.
Yes. Guests may request their preferred room type during reservation.
Yes. Selected rooms and suites include minibar facilities.
Yes. Guest rooms are equipped with modern entertainment systems.
Yes, Room service is available throughout the stay.
Yes. Rooms are equipped with dedicated workspaces for corporate guests.
Selected rooms provide scenic city and surrounding landscape views.
Yes. Complimentary premium bath amenities are provided in all rooms
Yes. Laundry and dry-cleaning services are available.
Yes. Customized room decoration arrangements can be organized upon request.
Yes. Complimentary high-speed Wi-Fi is available in all rooms and suites.
Occupancy limits vary according to room category.
Please contact the hotel directly regarding pet policies.
How can I upgrade my room?
Yes. Long-stay offers and corporate stay packages are available.
Yes. Daily housekeeping services are provided for guest comfort.
The hotel features premium dining outlets, lounges, and specialty culinary experiences for guests and visitors.
Guests can enjoy a wide variety of local, Asian, Indian, continental, and international cuisines.
Restaurant operating hours vary by outlet. Guests may contact the hotel for updated timings.
Breakfast buffet inclusion depends on the selected room package.
Yes. À la carte menus are available across dining outlets.
Yes. Vegetarian, vegan, and healthy meal options are available.
Customized dietary meals can be prepared upon advance request.
Yes. Private dining experiences can be arranged for special occasions.
Yes. Restaurants are open to both hotel guests and walk-in diners.
Reservations are recommended during weekends, special events, and festive occasions.
The hotel offers premium lounge experiences ideal for social gatherings and evening relaxation.
Yes. Selected outlets host live entertainment and themed evenings.
Yes. A curated selection of beverages and premium spirits is available.
Seasonal happy hour and promotional beverage offers are available.
Selected food items and dining services may be available for takeaway.
Yes. Customized menus can be curated for weddings, meetings, and celebrations.
Yes. Child-friendly menu options are available.
Yes. Group dining and celebration arrangements can be organized
Yes. The hotel regularly introduces festive menus and seasonal culinary promotions.
Selected outlets may offer outdoor seating experiences.
Yes. The hotel offers elegant venues, guest accommodation, dining experiences, and personalized hospitality suitable for destination weddings in East Nepal.
The hotel features flexible indoor and event spaces suitable for intimate ceremonies and large wedding celebrations.
Capacity varies depending on the venue setup and event format.
Yes. Dedicated event coordinators assist with planning, venue arrangements, hospitality, and event execution.
Yes. Bridal suites and wedding stay packages can be arranged for couples and families.
Yes. Décor, floral arrangements, entertainment, music, and event styling support can be coordinated.
Yes. Customized dining menus and buffet experiences can be curated according to guest preferences.
Outside décor arrangements may be permitted subject to hotel policies and approval.
Customized beverage and bar service packages can be arranged.
Yes. Group accommodation packages are available for wedding guests and families.
Parking assistance can be arranged for weddings and major events.
Yes. The hotel offers flexible indoor and outdoor celebration setups depending on the event requirement.
Yes. Different wedding functions such as mehendi, sangeet, reception, and engagement events can be organized separately.
Yes. The property offers elegant interiors and event settings suitable for photography and videography.
Yes. The hotel welcomes traditional, cultural, and modern wedding celebrations
Selected romantic stay and honeymoon experiences may be available upon request.
Yes. Live entertainment and DJ setups can be arranged for events.
Yes. Separate venues and packages can be customized for each celebration.
Guests may contact the events or sales team for consultations, venue visits, package discussions, and booking confirmation.
Yes. Wedding packages are fully customizable based on event size, venue preferences, dining, and hospitality requirements.
Advance booking is highly recommended to ensure venue availability and smooth event planning.
The hotel offers versatile banquet halls, meeting rooms, and event venues suitable for conferences, corporate meetings, seminars, product launches, and social events.
Venue capacities vary depending on the event setup and seating arrangement. Our team can recommend the ideal space based on your guest count and event requirements.
Yes. The hotel is equipped to host conferences, seminars, workshops, training sessions, and business meetings.
Yes. Audiovisual facilities including LED screens, projectors, sound systems, microphones, and presentation support can be arranged.
Complimentary high-speed Wi-Fi is available across all meeting and event spaces.
Yes. Customized coffee breaks, tea sessions, working lunches, and dinner arrangements are available.
Yes. Tailored corporate meeting and conference packages can be designed according to event needs and budgets.
Our events team assists with planning, coordination, venue setup, dining arrangements, and operational support.
Yes. Parking facilities are available for event guests and attendees.
Meeting packages may include venue setup, Wi-Fi, audiovisual support, refreshments, meals, stationery, and guest assistance services.
Yes. The hotel is suitable for product launches, brand showcases, networking events, and media gatherings.
Hybrid meeting support and virtual conferencing arrangements may be available upon request.
Yes. Event branding, standees, directional signage, LED branding, and customized displays can be arranged.
Outside catering policies may vary depending on the event type and management approval.
The hotel offers theatre, classroom, U-shape, cluster, boardroom, banquet, and cocktail-style seating arrangements.
Guests may contact the sales team directly through email or phone for corporate rates and customized proposals.
Yes. Selected meeting spaces can be arranged for breakout sessions and private discussions.
Yes. Accommodation packages can be arranged for conference attendees and business travelers.
Airport transfer services can be arranged upon request.
Yes. The hotel offers a swimming pool facility for guests.
Pool operating hours are available at the wellness and recreation desk.
Yes. A fitness center equipped with modern workout facilities is available.
Yes. Gym access is complimentary for staying guests.
Selected wellness and relaxation services may be available.
Wellness offerings may include massage therapies, relaxation treatments, and rejuvenation experiences.
Advance reservations are recommended for wellness treatments.
Seasonal wellness activities and yoga sessions may be organized during special programs and events.
Selected wellness facilities may include separate changing and relaxation areas.
Availability of steam and sauna services may vary. Guests are encouraged to contact the hotel directly.
Pool features may vary seasonally.
Selected wellness facilities may be accessible for non-resident guests subject to hotel policy.
Membership and wellness access programs may be introduced seasonally.
Yes. Changing room and locker facilities are available for wellness guests.
Yes. Children may access the pool under adult supervision.
Reservations can be made through the hotel website, phone, email, or directly with the reservations team.
Yes. Guests can conveniently make reservations through the official website.
The hotel accepts major cards, online payments, and selected digital payment options.
Yes. Secure payment systems are used for online reservations and transactions.
Yes. Reservation modifications are subject to booking terms and availability.
Cancellation policies vary depending on the booking package and reservation terms.
Yes. Confirmation details are sent to the registered email address after successful booking.
Yes. Group bookings and corporate reservations are available.
No. Applicable taxes and charges are communicated during the booking process.
Yes. International travelers can book directly through online reservation channels.
Guests may mention special requests during booking or contact the reservations team directly.
Deposit requirements may vary according to the reservation type and package.
Tax inclusions are specified during the reservation process.
Eligible guests may redeem Wyndham Rewards points according to program policies.
Yes. The reservations and guest services team is available to assist with booking inquiries.
Wyndham Rewards is the global loyalty program by Wyndham Hotels & Resorts that allows members to earn and redeem points during eligible stays.
Guests can enroll online through the Wyndham Rewards platform or during hotel reservations.
Yes. Wyndham Rewards membership is complimentary.
Eligible stays and bookings may qualify for Wyndham Rewards points accumulation.
Points can be redeemed for eligible hotel stays, travel experiences, and rewards within the Wyndham Rewards program.
Point redemption options may vary according to Wyndham Rewards policies and participating services.
Eligible members may receive exclusive member benefits including upgrades subject to availability.
Point transfer options are subject to Wyndham Rewards program guidelines.
Members can log in to their Wyndham Rewards account to check points and membership details.
Absolutely. Our spacious rooms, dining options, and recreational facilities make Ramada Itahari suitable for families, couples, and group travelers.
Yes. Wyndham Rewards members receive access to exclusive offers, promotions, and seasonal benefits.
You can book directly through the official website booking engine or via major travel partners linked on the site (like Booking.com, Expedia, Agoda, Trip.com, etc.). Direct booking often gives best-available rates and flexible options.
The hotel offers several room types including Deluxe King/Twin, Premium King/Twin, Accessible Rooms, Junior Suites, and Suite Rooms with prices typically starting around –1 per night, depending on the room type and season.
All guests receive high-speed Wi-Fi, 24/7 room service, flat-screen TVs, luxury bedding, and other in-room comforts. Hotel facilities include an outdoor swimming pool, fitness centre, restaurants & bars, travel desk, and ample parking.
Airport pickup and drop services are available. Guests should contact the hotel in advance for arrangements and any associated costs.
The hotel is on Pashupati Marg, Itahari-9, making it convenient for both business and leisure stays. The Biratnagar Airport is about 21 km away, accessible by car or taxi.
Absolutely. With high-speed internet, meeting facilities, workspaces in rooms, and a central location in Itahari, we are well-suited for corporate stays.
Yes. We offer well-equipped banquet halls and meeting spaces ideal for corporate events, conferences, weddings, and social gatherings. Our events team can assist with customized arrangements.
Guest safety is our priority. The hotel operates with 24-hour front desk assistance, CCTV monitoring, and professional security personnel.
Each guest room includes a flat-screen TV with satellite channels, coffee/tea maker, minibar, desk, ironing amenities, safe, slippers, bathrobes, bath products, hair dryer, and bottled water. All rooms also feature air conditioning, telephone, and high-speed WiFi.
Guests must present valid government-issued photo identification (passport, citizenship card, or driver's license) and a credit card at check-in. Minimum check-in age is 18 years.
Yes, connecting rooms are available for families or groups traveling together. Please request this when booking to ensure availability.
Yes, we offer accessible rooms with features such as wider doorways, roll-in showers, grab bars, and other ADA-compliant amenities. Request at booking.
We accept major credit cards (Visa, Mastercard, American Express), debit cards, and cash in Nepalese Rupees.
The hotel offers 93 square meters of event space with three polished venues that can accommodate up to 200 conference guests or 300 banquet guests. Various seating arrangements are available including theater, classroom, U-shape, boardroom, and banquet style.
Standard check-in time is 2:00 PM and check-out is 12:00 PM (noon). Early check-in and late check-out may be available upon request and subject to availability. Please contact the hotel in advance if you require special arrangements.
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